Client Relationship Executive – Remote (United States)
Company: Global Receivables & Credit Management Organisation
Location: United States — Remote
Job Type: Full-Time
Description: A fast-growing organisation in the receivables and credit management sector is expanding its U.S. operations and seeking a skilled Client Relationship Executive. This role is ideal for professionals who excel in client communication, portfolio oversight, and service coordination within financial services environments. The position plays a key role in ensuring service consistency, performance transparency, and long-term client satisfaction.
🎯 Role Overview
The Client Relationship Executive will manage key U.S.-based client partnerships, acting as a central point of coordination between clients and internal teams. The role focuses on performance reporting, service alignment, and proactive relationship management across large financial portfolios.
📝 Key Responsibilities
- Serve as the primary point of contact for assigned U.S.-based clients and portfolio discussions.
- Manage ongoing communication related to performance updates, service issues, and operational initiatives.
- Analyze portfolio and operational data to monitor recoveries, trends, and client-specific KPIs.
- Coordinate with internal operations, analytics, and compliance teams to ensure smooth service execution.
- Prepare and present periodic performance reviews with clear insights and strategic recommendations.
- Identify service improvement opportunities to enhance client satisfaction and retention.
- Ensure adherence to applicable U.S. regulatory guidelines, including FDCPA and CFPB standards.
💼 Required Skills & Experience
- Bachelor’s degree in Business Administration, Finance, or a related discipline.
- Minimum 5+ years of experience in client relations, account management, service delivery, or operations.
- Proven experience managing high-value client accounts within financial services or receivables environments.
- Strong written and verbal communication skills with the ability to present data-driven insights.
- Comfortable working independently in a fully remote, performance-driven structure.
⭐ Preferred Qualifications
- Prior exposure to debt recovery, receivables management, or outsourced financial operations.
- Experience supporting both B2C and B2B clients.
- Familiarity with multinational or globally distributed operating environments.
🎁 Role Benefits
- 100% remote role based in the United States.
- Regular interaction with global stakeholders and leading financial institutions.
- Opportunities for career progression through structured learning and development programs.
- Data-driven, technology-enabled work environment with strong compliance standards.
🏢 About the Organisation
The organisation operates globally in the receivables and collections sector, delivering compliant and performance-focused solutions supported by automation, analytics, and specialised operational teams. It is committed to ethical recovery practices that balance strong results with long-term client trust.
📩 Applications are now open for qualified candidates.
🔗 Powered by TalkinDebts — the community for professionals in debt collection, credit, and fintech.
👉 Follow @TalkinDebts for verified job updates and industry insights!
🔗 Also powered by TalkinSeed — your hub for global talent, business insights, and opportunity networks.
👉 Follow @TalkingSeed for tech and business opportunities!