Debt Collections & Operations Manager

Debt Collections & Operations Manager – Remote (United States)

Company: Global Receivables & Collections Management Organisation

Location: United States — Remote

Job Type: Full-Time

Description: A global organisation in the receivables and collections management sector is seeking an experienced Debt Collections & Operations Manager to strengthen its U.S. operations. The role focuses on managing end-to-end collections performance, leading remote teams, enhancing recovery workflows, and ensuring strict compliance with U.S. regulatory frameworks. The ideal candidate is both performance-driven and people-focused, skilled at combining automation, analytics, and operational strategy to deliver measurable recovery outcomes.

🎯 Key Responsibilities

  • Lead, coach, and develop remote collections teams to consistently meet and exceed recovery targets.
  • Oversee escalated and high-priority cases, ensuring timely and professional resolution.
  • Optimise collections operations through improved workflows, automation tools, and strategic process enhancements.
  • Collaborate with internal departments to troubleshoot account issues and streamline client servicing.
  • Use reporting dashboards and analytics to track productivity, forecast trends, and identify opportunities for improvement.
  • Monitor KPIs and deliver structured performance feedback, training, and coaching.
  • Ensure full compliance with relevant U.S. regulations (FDCPA, CFPB, TCPA) and ethical collection standards.

💼 Required Skills & Experience

  • Bachelor’s degree in Business, Finance, Accounting, or a related field.
  • Minimum 5+ years’ experience in debt recovery, collections, credit control, or receivables management.
  • At least 2+ years of experience leading and managing collections teams (5+ team members).
  • Proven record of reducing delinquency rates and improving portfolio recovery outcomes.
  • In-depth understanding of U.S. consumer protection laws and debt collection frameworks.
  • Excellent communication, negotiation, and analytical skills, with the ability to interpret data for decision-making.
  • Practical experience with ERP/CRM platforms such as Salesforce, NetSuite, Oracle, SAP, or similar.

⭐ Preferred Experience

  • Background in large-scale or multinational recovery operations.
  • Experience handling both B2B and B2C collections portfolios.
  • Familiarity with cross-border recovery and compliance processes.

🎁 Work Environment & Benefits

  • Fully remote role within the United States.
  • Dynamic and fast-expanding global environment.
  • Clear opportunities for growth, training, and professional development.
  • Culture built around ethics, transparency, accountability, and innovation.

🏢 About the Employer

A multinational receivables management organisation delivering technology-enabled, compliant collection solutions for global clients. Recognised for its strong commitment to ethical collections, automation-driven workflows, and data-powered decision-making that help clients protect revenue while strengthening customer relationships.

📩 Applications are now welcome from qualified candidates.

👉 APPLY NOW via Contact Form


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Head – Collections & Recoveries

Head – Collections & Recoveries (United States – Remote)

Company: Global Receivables & Collections Management Organisation

Location: United States (Remote)

Job Type: Full-Time

Description: A leading global receivables and collections management organisation is seeking a highly experienced Head – Collections & Recoveries to lead and scale its U.S. operations. The role carries full ownership of collections strategy, portfolio performance, regulatory compliance, and team leadership across a remote workforce. The ideal candidate will combine technology-driven thinking with strong people leadership to deliver measurable and sustainable recovery outcomes.

🎯 Role Overview

The Head – Collections & Recoveries will lead high-performing remote collections teams across the U.S., oversee performance for large and complex portfolios, and ensure alignment with client expectations and U.S. regulatory requirements. The role requires strategic oversight, hands-on operational control, and an analytical approach to performance management.

📝 Primary Responsibilities

  • Lead and develop remote collections and recovery teams to exceed performance expectations.
  • Manage escalated and complex cases with professionalism, urgency, and sound judgment.
  • Design, optimise, and continuously refine collection strategies and workflow automation.
  • Coordinate with cross-functional stakeholders to resolve account, client, or operational challenges.
  • Use analytics and reporting tools to track performance, identify trends, and support forecasting.
  • Monitor KPIs and provide structured coaching, feedback, and development plans to team members.
  • Ensure strict adherence to U.S. collections regulations, including FDCPA, CFPB, TCPA, and internal compliance standards.

💼 Required Skills & Experience

  • Bachelor’s degree in Business, Finance, Accounting, or a relevant discipline.
  • Minimum 7+ years of experience in debt collection, credit control, or receivables management.
  • At least 3+ years of team leadership experience in a collections environment.
  • Proven track record of improving recovery rates and reducing arrears.
  • Strong command of U.S. collections laws and consumer protection regulations.
  • Excellent negotiation, communication, analytical, and stakeholder management skills.
  • Hands-on experience with enterprise ERP/CRM platforms such as NetSuite, Salesforce, Oracle, SAP, or similar.

⭐ Preferred Qualifications

  • Experience in multinational or high-volume recovery operations.
  • Exposure to both B2B and B2C collections workflows.
  • Understanding of cross-border collections compliance and practices.

🎁 Benefits & Work Environment

  • Fully remote role within the United States.
  • Growth-driven, globally focused operational environment.
  • Continuous learning opportunities and career development support.
  • Culture that emphasizes transparency, accountability, ethics, and innovation.

🏢 About the Employer

The organisation operates globally in the receivables and collections domain, delivering compliant, technology-enabled solutions to clients worldwide. It is recognised for its data-driven approach, automation-led workflows, and commitment to ethical recovery practices that protect revenue while maintaining customer trust.

👉 APPLY NOW via Contact Form


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Client Relations Manager

Client Relations Manager – United States (Remote)

Company: Global Receivables & Credit Management Firm

Location: United States (Remote)

Job Type: Full-Time

Description: A fast-growing organization in the receivables and credit management sector is expanding its U.S. operations and seeking a skilled Client Relations Manager. This role is ideal for a professional who can lead client relationships, manage large financial portfolios, and ensure high-quality service delivery.

📌 Position Overview

The role involves managing key U.S. client accounts, ensuring consistent communication, performance monitoring, and alignment with operational and regulatory expectations. The manager will work closely with delivery, analytics, and compliance teams to support seamless execution.

📝 Primary Duties

  • Maintain strong engagement with major U.S. clients as the primary portfolio contact.
  • Oversee communication regarding performance metrics, issues, and service updates.
  • Analyze data to monitor recoveries, trends, and client-specific KPIs.
  • Collaborate with internal teams to ensure smooth strategy execution.
  • Prepare and present performance reviews with actionable insights.
  • Identify opportunities to enhance client satisfaction and service quality.
  • Ensure compliance with FDCPA, CFPB, and other U.S. regulatory standards.

🎓 Required Experience & Competencies

  • Bachelor’s degree in Finance, Business Administration, or a related field.
  • Minimum 5 years of experience in client engagement, service management, or operations.
  • Experience managing high-value accounts within financial services or receivables.
  • Strong communication skills and ability to present data-driven reports.
  • Ability to work independently in a remote environment.

⭐ Preferred Profile

  • Experience in debt recovery, receivables, or outsourced financial operations.
  • Exposure to both B2B and B2C client management.
  • Familiarity with multinational and cross-border service environments.

🎁 Role Benefits

  • Fully remote position within the United States.
  • Opportunity to collaborate with global teams and major financial clients.
  • Professional growth through ongoing training and development programs.
  • Work culture focused on analytics, technology, and transparency.

🏢 About the Organisation

The company is a global leader in receivables and collections, providing advanced recovery solutions powered by automation, analytics, and skilled operational teams. It is committed to ethical, compliant, and performance-driven portfolio management.

👉 APPLY NOW via Contact Form


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Manager – Debt Collection & Receivables (UK)

Manager – Debt Collection & Receivables (UK-Based)

Location: Remote (United Kingdom)

Job Type: Full-Time

Company: Global Receivables & Collections Management Firm

Description: A global leader in receivables and collections management is seeking an experienced Manager – Debt Collection & Receivables to strengthen its UK operations. The organization is known for its data-driven recovery solutions, automation-led processes, and commitment to ethical and transparent collection practices.

🎯 Role Purpose:

The successful candidate will lead and optimize the collections portfolio, manage a motivated remote team, and ensure compliance with UK regulatory standards. This position offers an opportunity to contribute to a high-growth multinational that blends technology with people-focused leadership to deliver measurable results.

🧩 Main Responsibilities:

  • Supervise and mentor the collections team to achieve recovery goals and maintain high service quality.
  • Take ownership of escalated or complex cases, ensuring swift and professional resolutions.
  • Identify and implement improvements in collection strategies and workflows.
  • Coordinate with internal departments to resolve client or account issues.
  • Utilize analytics and automation tools to enhance performance visibility.
  • Track and analyze KPIs, providing actionable feedback and coaching.
  • Ensure compliance with FCA, CSA, GDPR, and company ethical standards.

💼 Skills & Experience Required:

  • Bachelor’s degree (or equivalent) in Business, Finance, Accounting, or a related discipline.
  • Minimum 5 years’ experience in debt recovery, credit control, or receivables management.
  • At least 2 years of proven success leading a team of five or more.
  • Demonstrated ability to reduce arrears and improve recovery outcomes.
  • Strong knowledge of UK debt collection frameworks and consumer protection standards.
  • Excellent communication, negotiation, and analytical skills.
  • Experience using ERP / CRM tools such as SAP, Oracle, or NetSuite.

⭐ Desirable Attributes:

  • Experience in multinational or high-volume recovery operations.
  • Exposure to both B2B and B2C debt collection processes.
  • Familiarity with cross-border recovery practices.

🎁 What We Offer:

  • Remote working flexibility across the UK.
  • Dynamic, growth-focused international work environment.
  • Ongoing training and professional development opportunities.
  • A culture that values ethics, accountability, and innovation.

🏢 About Us:

We are a multinational receivables management company delivering compliant, technology-driven collection solutions to global clients. Our mission is to simplify recovery through automation, analytics, and expert human interaction — helping clients protect revenue while maintaining customer trust.

👉 APPLY NOW via Contact Form


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Data Entry Specialist

Data Entry Specialist – UK Process

Company: Leading FinTech Firm

Location: Infopark, Kerala

Job Type: Full-time, On-site

Description: Responsible for daily data entry tasks, maintaining accuracy and speed while handling confidential information efficiently.

Qualifications & Requirements:

  • Computer proficiency and strong typing skills
  • 0-1 year data entry experience preferred
  • Freshers can also apply
  • Willingness to work in UK Shift

👉 APPLY NOW via Contact Form


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Debt Collection Officer

Debt Collection Officers – Work From Home (India)

Company: Leading Debt Recovery & FinTech Network

Location: Work From Home – Anywhere in India

Job Type: Full-time / Part-time / Remote

Description: We are hiring motivated Debt Collection Officers to assist customers with repayment support, follow-up communication, and ensuring smooth recovery processes. This role is ideal for individuals seeking flexible work opportunities and additional income.

Requirements:

  • Excellent communication skills in English
  • Basic computer knowledge
  • Willingness to work in rotational shifts
  • Ability to work independently with professionalism

Benefits:

  • Flexible work hours
  • Work from home from anywhere in India
  • Opportunity to earn extra income
  • Part-time and full-time options available

👉 APPLY NOW via Contact Form


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Junior Server Support Engineer

Junior Server Support Engineer - Kochi

Company: Leading IT Infrastructure Firm

Location: Kochi, Kerala (Pick & Drop within City Limits)

Experience Required: Minimum 2+ years

Job Type: Full-time | Night Shift Availability Required

Description: The ideal candidate will assist in managing server environments, troubleshooting IT infrastructure, and ensuring uninterrupted system performance. This role requires solid hands-on experience in Windows Server administration, virtualization, and networking fundamentals.

Key Responsibilities and Requirements:

  • Administer and maintain desktop and server environments (Windows 10, 11, Server 2012/2016/2019).
  • Configure and manage Active Directory, DNS, DHCP, and Group Policies.
  • Handle virtualization using Hyper-V and VMware.
  • Monitor network systems (TCP/IP, VLANs) and ensure data security best practices.
  • Perform patch management, antivirus updates, and vulnerability monitoring.
  • Troubleshoot and resolve desktop/server issues efficiently.
  • Work collaboratively with clients and IT teams to maintain service quality.
  • Good written and verbal communication in English is essential.
  • AWS or Azure certifications are an added advantage.
  • Must be willing to work night shifts to support 24/7 IT operations.

Qualifications:

  • Diploma or Bachelor's Degree in Computer Science, Information Technology, or a related field.
  • Minimum 2+ years of experience in Windows Server Administration.

👉 Apply Now via Contact Form


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Data Entry Specialist

Data Entry Specialist – UK Process

Company: Leading FinTech Firm

Location: Infopark, Kerala

Job Type: Full-time, On-site

Description: Responsible for daily data entry tasks, maintaining accuracy and speed while handling confidential information efficiently.

Qualifications & Requirements:

  • Computer proficiency and strong typing skills
  • 0-1 year data entry experience preferred
  • Freshers can also apply
  • Willingness to work in UK Shift

👉 APPLY NOW via Contact Form


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Junior Server Support Engineer

Junior Server Support Engineer – Kerala

Company: Leading IT Infrastructure Firm

Location: Kakkanad, Kochi, Kerala (Pick & Drop within City Limits)

Experience Required: Minimum 2+ years

Job Type: Full-time | Night Shift Availability Required

Description: The ideal candidate will assist in managing server environments, troubleshooting IT infrastructure, and ensuring uninterrupted system performance. This role requires solid hands-on experience in Windows Server administration, virtualization, and networking fundamentals.

Key Responsibilities and Requirements:

  • Administer and maintain desktop and server environments (Windows 10, 11, Server 2012/2016/2019).
  • Configure and manage Active Directory, DNS, DHCP, and Group Policies.
  • Handle virtualization using Hyper-V and VMware.
  • Monitor network systems (TCP/IP, VLANs) and ensure data security best practices.
  • Perform patch management, antivirus updates, and vulnerability monitoring.
  • Troubleshoot and resolve desktop/server issues efficiently.
  • Work collaboratively with clients and IT teams to maintain service quality.
  • Good written and verbal communication in English is essential.
  • AWS or Azure certifications are an added advantage.
  • Must be willing to work night shifts to support 24/7 IT operations.

Qualifications:

  • Diploma or Bachelor's Degree in Computer Science, Information Technology, or a related field.
  • Minimum 2+ years of experience in Windows Server Administration.

👉 Apply Now via Contact Form


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Back Office Executives

Back Office Executives – UK Process (On-Site, Full-Time)

Company: Leading FinTech Firm

Location: Cochin

Job Type: Full-time

📢 ATTENTION JOB SEEKERS!

We are looking for passionate and detail-oriented Back Office Executives to join our growing UK process team. This is a great opportunity to build your career in a reputed FinTech organization.

💼 Job Role:

  • Responsible for performing daily data entry and administrative support tasks.
  • Maintain accuracy and attention to detail in all assigned duties.
  • Collaborate with internal teams to ensure smooth back-office operations.

🎓 Qualifications & Requirements:

  • Proficiency in basic computer applications and MS Office tools.
  • Strong and accurate typing speed.
  • 1 year of experience in data entry or back-office roles preferred (freshers may also apply).
  • Willingness to work in the UK shift.

👉 Apply Now via Contact Form


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Collection Executives

Collection Executives – Finance & Accounting Professionals

Location: Seaport-Airport Road, Chittethukara, Kakkanad, Kochi

Company: Leading Financial Services Firm

Job Type: Full-time

Experience: 0–1 Year

Benefits: Pick & Drop Facility within Kochi City Limits

Join Our Team as a Collections Officer! We’re looking for passionate Finance and Accounting professionals who are ready to begin their career in the fast-growing collections and credit management industry.

🧠 Key Requirements:

  • Excellent communication skills in English.
  • Readiness and flexibility to work in rotational shifts.
  • Strong attention to detail, negotiation, and customer service mindset.
  • Basic knowledge of finance, accounting, or customer support processes is an advantage.
  • Freshers with the right attitude and learning mindset are encouraged to apply.

👉 Apply via Contact Form


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IT Support Engineer

IT Support Engineer – Kochi

Company: Leading IT Infrastructure Services Company

Location: Kochi, Kerala (Pick & Drop within City Limits)

Job Type: Full-time

Description: We are hiring an experienced IT Support Engineer to join our growing technical support team in Kochi. The ideal candidate will have strong technical expertise in Windows systems, networking, and server management, with the ability to work in a 24/7 operational environment.

🧠 Key Responsibilities and Requirements:

  • Strong knowledge of desktop hardware and operating systems, including Windows 10 and Windows 11.
  • Expertise in Active Directory (AD), DNS, DHCP, Group Policy, Hyper-V, and VMware.
  • Strong understanding of networking concepts (TCP/IP, VLANs) and security principles.
  • Excellent troubleshooting and communication skills to handle complex technical issues efficiently.
  • AWS or Azure certifications are an added advantage.
  • Willingness to work night shifts to ensure 24/7 server and system support.
  • Minimum 2+ years of experience in Windows server administration and IT support.

👉 Apply via Contact Form


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Delphi Developer

Delphi Developer – Hiring Now!

Company: Leading Software Development Firm

Location: Kochi, Kerala

Job Type: Full-time

Description: We are looking for experienced Delphi Developers to join our dynamic development team. The ideal candidate should have hands-on experience in Delphi, SQL, and TMS Web Core, along with a passion for creating efficient, high-quality software solutions.

🧠 Key Responsibilities:

  • Participate in all aspects of the software development lifecycle including requirements analysis, design, development, testing, and support.
  • Collaborate with end users to understand requirements and discuss alternative solutions.
  • Work independently and within a team to resolve system issues and suggest improvements.
  • Stay updated with business trends, standards, and best practices in software development.
  • Contribute to continuous improvement initiatives within the organization.

🎓 Qualifications & Requirements:

  • Minimum 4 years of experience in Delphi development.
  • At least 2 years of experience with TMS Web Core.
  • Hands-on experience with SQL.
  • Ability to maintain detailed documentation of code and software procedures.
  • Good understanding of software products and internal applications.

👉 Apply via Contact Form


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PHP Developer

PHP Developer – Hiring Now!

Company: Leading Tech Firm

Location: Kochi, Kerala

Job Type: Full-time

Description: We are looking for skilled and passionate PHP Developers to join our growing development team. The ideal candidate will have a strong background in designing, developing, and implementing applications using PHP and related frameworks.

🎓 Qualifications & Requirements:

  • Minimum 3 years of experience in the design, development, and implementation of PHP applications.
  • Ability to maintain detailed documentation of code and software procedures.
  • Good understanding of software products and internal applications.
  • Hands-on experience with the CodeIgniter framework, jQuery, and SQL.
  • Knowledge of AngularJS and Bootstrap is an added advantage.

👉 Apply via Contact Form


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Collection Executive

Collection Executive (Tamil) – Kakkanad, Cochin

Company: Leading Financial Services Firm

Location: Kakkanad, Cochin

Job Type: Full-time

Description: We are hiring Tamil-speaking Collection Executives to manage collections for our Indian clients. The ideal candidate should have strong communication skills, a customer-first attitude, and the ability to handle financial transactions with accuracy and professionalism.

🎯 Role Details:

  • Role: Collection Executive (Tamil)
  • Location: Kakkanad, Cochin
  • Preference: Freshers residing near Kakkanad, Cochin are preferred.

📋 Qualifications & Requirements:

  • Proficiency in Tamil and Malayalam languages is mandatory.
  • Basic computer literacy and data entry skills.
  • Excellent communication, listening, and negotiation skills to handle customers effectively.
  • Ability to multitask, prioritize, and manage responsibilities efficiently.

👉 Apply via Contact Form


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Infrastructure IT Analyst

Infrastructure IT Analyst – Kochi

Company: Leading IT Solutions Firm

Location: Kochi, Kerala (Pick & Drop within City Limits)

Job Type: Full-time

Description: We are hiring an experienced Infrastructure IT Analyst to join our IT operations team in Kochi. The ideal candidate will have at least 5 years of experience in Windows Server administration, virtualization, and information security management. This role requires both technical expertise and strong communication skills to collaborate effectively across teams.

🧠 Key Responsibilities and Requirements:

  • Administer Windows Server operating systems — strong knowledge of Windows Server 2012, 2016, and 2019.
  • Experience with Active Directory, DNS, DHCP, and Group Policy management.
  • Proficiency in virtualization technologies like Hyper-V and VMware.
  • Good understanding of server hardware and storage technologies.
  • Sound knowledge of information security management tools, practices, and concepts.
  • Develop and deliver cyber awareness training; prepare information security reports.
  • Familiarity with vulnerability assessment tools and risk assessment methodologies.
  • Monitor and respond to security-related incidents promptly.
  • Implement server security best practices, patch management, and antivirus administration.
  • Experience with backup and replication tools like Veeam and Symantec.
  • Excellent troubleshooting skills with the ability to resolve server-related issues efficiently.
  • Strong communication and interpersonal skills to work effectively with clients and internal teams.
  • Relevant certifications such as MCSE, MCSA, VCP, AWS Certified Solutions Architect, or Cisco certifications are preferred.

🎓 Qualifications / Experience:

  • Diploma or Bachelor's degree in Computer Science or Information Technology.
  • Minimum 5 years of experience in Windows Server administration and information security.

👉 Apply via Contact Form


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Virtual Relationship Manager

Virtual Relationship Manager (Tele) – Life Insurance – Delhi & Noida

Company: Leading Life Insurance Company

Location: Rohini (Delhi) & Noida 132

Job Type: Full-time

Description: Exciting opportunity for talented Virtual Relationship Managers (Tele) to join a reputed Life Insurance Company! The role involves managing client relationships, handling sales over the phone, and providing exceptional customer service. Ideal for professionals with strong communication skills and a background in Life Insurance or Banking Sales.

💼 Key Details:

  • 📍 Location: Rohini (Delhi) & Noida 132
  • 💰 Salary: Up to ₹5 LPA
  • 🎯 Experience: 1–2 years preferred (Life Insurance / Banking Sales)

Responsibilities include:

  • Managing customer relationships and resolving queries via phone
  • Promoting and selling life insurance products
  • Maintaining database and achieving sales targets
  • Ensuring high levels of customer satisfaction and follow-up

📲 Send your CV via WhatsApp: +91 8953456221

👉 Apply via Contact Form


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Training Manager

Training Manager – Banca (Life Insurance) – Raipur, Chhattisgarh

Company: Leading Life Insurance Company

Location: Raipur, Chhattisgarh (CG)

Job Type: Full-time

Description: A reputed life insurance company is seeking an experienced Training Manager – Banca to lead and deliver training programs for its bancassurance division. The ideal candidate will have hands-on experience in training and a solid background in the insurance sector.

💼 Key Details:

  • 📍 Location: Raipur (CG)
  • 💰 Salary: Up to 12 LPA
  • 🎓 Experience: 4–5 years in insurance / 2+ years as a trainer

Responsibilities include:

  • Conducting product and sales training for bancassurance teams
  • Developing and implementing training modules and assessments
  • Improving performance and productivity through skill enhancement
  • Collaborating with regional teams to ensure training effectiveness

👉 Apply via Contact Form


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Operations Manager

Operations Manager – Leading Collection Agency (South India)

Company: Leading Collection Agency

Location: South India (Open to candidates across all southern states)

Job Type: Full-time

Description: We are seeking a dynamic Operations Manager to lead our collections team. The ideal candidate will manage loan portfolios, oversee team performance, drive operational excellence, ensure compliance with collection laws, and contribute to improving overall recovery outcomes.

✨ Perks & Benefits:

  • ✔ Competitive Salary & Incentives
  • ✔ Health Insurance (after 1 year)
  • ✔ Cab Facility 🚖
  • ✔ Relocation Support 📦
  • ✔ Career Growth Opportunities 📈
  • ✔ Global Client Exposure 🌍

✅ Requirements:

  • 5–8 years of experience in Collections or Recovery with proven leadership skills
  • Strong understanding of retail loan products
  • Fluency in English and at least one regional language (Malayalam / Tamil / Telugu / Kannada)
  • Excellent leadership, negotiation, and problem-solving abilities

Apply via Contact Form


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